193 lines
2.8 KiB
Plaintext
Executable File
193 lines
2.8 KiB
Plaintext
Executable File
/***************************************************************
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/* Copyright (c) 1996 by Ardent Software, Inc. *
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/* All Rights Reserved *
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/* THIS IS UNPUBLISHED PROPRIETARY SOURCE CODE *
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/* OF Ardent Software, Inc. *
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/* The copyright notice above does not evidence any actual or *
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/* intended publication of source code. *
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/***************************************************************/
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/*
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/* Data for dictionary of HS.SERVICE/CALLS demo file.
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/* This file is in UniVerse 'loadfile' format.
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/*
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PROBLEM D Summary of customer's problem
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12
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Summary of problem
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20T
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S
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@HYPERFIELDS PHrase for REVISE default field list created Tue Dec 1 17:11:12 1992
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CALL_ID CUST_NUM F_NAME L_NAME PHONE PROB_NUM PRODUCT VERSION SERIAL CALL_DATE CALL_TIME CALLED_ON CALL_MINUTES PROBLEM RESOLUTION
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@MODIFY PHrase for REVISE default field list created Tue Dec 1 17:11:12 1992
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CALL_ID @ID CUST_NUM F_NAME L_NAME PHONE PROB_NUM PRODUCT VERSION SERIAL CALL_DATE CALL_TIME CALL_MINUTES PROBLEM RESOLUTION
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@ID D Default record ID for RetrieVe
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0
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CALLS
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10L
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S
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L_NAME D Caller's last name
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3
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Last Name
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15T
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S
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CUST_NUM D Customer number
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1
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P(0N)
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Cust #
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4R
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S
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CALL_ID D Unique call number
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0
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P(0N)
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Call #
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6L
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S
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SERIAL D Serial number of product unit
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8
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Serial #
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8L
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S
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CHAR,8
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CALL_DATE D Date of this call
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9
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D2/
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Date of call
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10L
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S
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INTEGER
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CALL_MINUTES D Length of call
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11
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P(0N)
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Length
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4R
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S
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INTEGER
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F_NAME D Caller's first name
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2
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First Name
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10T
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S
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PHONE D Telephone number to reach caller
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4
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Telephone
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14T
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S
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PRODUCT D Product number
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6
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P(1A4N)
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Product #
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6L
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S
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CALL_TIME D Time call arrived
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10
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MTS:
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Time of call
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8L
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S
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INTEGER
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PROB_NUM D Problem number
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5
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P(0N)
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Problem #
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5R
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S
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RESOLUTION D Summary of resolution
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13
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Resolution
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20T
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S
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@REVISE PHrase for REVISE default field list created Tue Dec 1 17:11:12 1992
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CALL_ID @ID CUST_NUM F_NAME L_NAME PHONE PROB_NUM PRODUCT VERSION SERIAL CALL_DATE CALL_TIME CALL_MINUTES PROBLEM RESOLUTION
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@ PHrase for REVISE default field list created Tue Dec 1 17:11:12 1992
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CALL_ID @ID CUST_NUM F_NAME L_NAME PHONE PROB_NUM PRODUCT VERSION SERIAL CALL_DATE CALL_TIME CALLED_ON CALL_MINUTES PROBLEM RESOLUTION
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VERSION D Version number of product
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7
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Version
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4L
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S
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CHAR,4
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CALLED_ON I Computed time and date of call
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OCONV(CALL_DATE,'D4Y'):'-':OCONV(CALL_DATE,'DM':@VM:'MR%2'):'-':OCONV(CALL_DATE,'DD':@VM:'MR%2'):' ':OCONV(CALL_TIME,'MTS:')
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Date/time of call
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19L
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S
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@SELECT PH
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CALL_ID CUST_NUM F_NAME L_NAME PHONE PROB_NUM PRODUCT VERSION SERIAL CALL_DATE CALL_TIME CALLED_ON CALL_MINUTES PROBLEM RESOLUTION
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