/*************************************************************** /* Copyright (c) 1996 by Ardent Software, Inc. * /* All Rights Reserved * /* THIS IS UNPUBLISHED PROPRIETARY SOURCE CODE * /* OF Ardent Software, Inc. * /* The copyright notice above does not evidence any actual or * /* intended publication of source code. * /***************************************************************/ /* /* Data for dictionary of HS.SERVICE/PROBLEMS demo file. /* This file is in UniVerse 'loadfile' format. /* 1 S2000 1 Sorter jams when collating stapled copies fixed Cycle sorter power before every collated, stapled print job Fixed in rev 1A 15 2 M1000 1 Toner light won't go out, even after adding more toner fixed Cycle power after adding toner Fixed in rev 2 4 3 M1000 1 Frequent paper jams fixed Fan paper thoroughly, don't use moist paper Rev 2 paper tray is much better 27 4 C2000 1 Smeared colors after changing toner cartridge doc Make 20 copies of color test sheet after changing toner The manual now recommends this as standard procedure 25 5 M2000 1 Paper jam light indicates location 10, no paper jammed there fixed Paper is jammed between locations 9 and 10. Turn roller 9 several times to right and remove from location 10 Rev 1A shows both locations 9 and 10 for this kind of jam. 3 6 C3000 1 Smeared colors after changing toner cartridge doc Make 20 copies of color test sheet after changing toner The manual now recommends this as standard procedure 17 7 M3000 2 Frequent original jams when 2 sided copying large originals pending Feeder needs service. Should install ver. 2A feeder long-life upgrade. 0 8 M1000 2 Wrong paper size displayed when using 8.5x14 oaoer tray doc Use only rev 2 paper trays Explained in rev 2 manual, page 10. 4