tldm-universe/CMS/BP.CLOCK/SUPPORT.RECORD

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2024-09-10 19:25:06 +00:00
*
* CMS SUPPORT SYSTEM TRANSACTION RECORD
*
EQU SS$KEY TO 00
EQU SS$CLIENT TO 01
EQU SS$CREATE.DATE TO 02
EQU SS$PRIORITY TO 03
EQU SS$BILLING.CODE TO 04
EQU SS$GENERAL.CODE TO 05 ;* 1=SERVICE 2=SALES
EQU SS$CONTACT.NAME TO 06
EQU SS$STATUS TO 07 ;* A=ACTIVE C=CLOSED D=DELETED
EQU SS$PHONE1 TO 08
EQU SS$EXTENSION1 TO 09
EQU SS$PHONE2 TO 10
EQU SS$EXTENSION2 TO 11
EQU SS$ASSIGNED.TO TO 12
EQU SS$REQUEST.DATE TO 13 ;* 'ASAP', 'SOON', ELSE MM/DD/YY
*
EQU SS$STATEMENT TO 17 ;* OVERALL REFERENCE STATEMENT
*
EQU SS$TASK.NUMBER TO 20
EQU SS$TASK.OPERATOR TO 21
EQU SS$TASK.DESCRIPTION TO 22
EQU SS$TASK.EST.HOURS TO 23
*
EQU SS$ACTION.DATE TO 30
EQU SS$ACTION.CODE TO 31
EQU SS$ACTION.TIME TO 32
EQU SS$ACTION.OPERATOR TO 33
EQU SS$ACTION.MINUTES TO 34
EQU SS$ACTION.TASK TO 35 ;* TASK NUMBER ABOVE
EQU SS$ACTION.BILL.CODE TO 36
EQU SS$ACTION.COMMENT TO 37
EQU SS$ACTION.FOLLOWUP.DATE TO 38
EQU SS$ACTION.CREATE.DATE TO 39
EQU SS$ACTION.FOLLOWUP.TIME TO 40
EQU SS$ACTION.SERVICE.NUMBER TO 41
EQU SS$ACTION.COMMENT2 TO 42